Today’s Jamaica is a highly competitive and attractive business destination, which has emerged as the leading contact centre location in the English-speaking Caribbean with over 10,000 full time agents in the offshore business process outsourcing (BPO) sector. With an established track record in finance & accounting, human resource outsourcing (HRO), receivables management, technical helpdesk support, outbound sales and lead generation, Jamaica has been recognised by Gartner as a destination to watch and by A.T. Kearney as a favourable BPO destination.