Roger Williams has over 20 years of successful experience in management and leadership across various industries, including manufacturing, money services, gaming, food distribution and business process outsourcing. Throughout his career, Mr. Williams has led various organizations through significant growth and improved business performance.
As General Manager of Vistaprint Jamaica Limited between 2008 and 2013, Williams led the company through 130+% growth, achieving world class service performance status and gaining recognition as the top performing Vistaprint Contact Centre worldwide.
In May 2017, the The Government of Jamaica, through the Jamaica Promotions Corporation (JAMPRO) and funded by the Caribbean Development Bank (CDB), contracted Mr. Williams to serve as National Coordinator for the country’s Outsourcing industry.
He has been engaged to advance current initiatives to help grow the Outsourcing sector, as well as to identify and introduce new strategies that will support the national target of growing the industry to 50,000 jobs.
Mr. Williams holds a Bachelor’s degree in Mechanical Engineering from the University of the West Indies and an MBA from Howard University.